do I make a reservation?
You can place a reservation
online by clicking here
or by clicking the appropriate link on the middle side of the page.
can I reserve for accommodation?
One month reservation in advance is good. In fact, SafeHomestay will mark
your reservation as first priority but we will need to reconfirm the reservation
two weeks before your arrival date to Toronto. If in between today and
the day before the reconfirmation date another customer makes a reservation
that is same to your reservation date, I will email you and you need to
decide if you want to confirm your reservation. The customer with earlier
reservation will have priority.
can I confirm my reservation?
You will receive a confirmation voucher by email. Your
confirmation voucher lists your reservation details (guest information,
name and contact number, arrival and check-out dates, room type, total
price and accommodation address). Click
here for voucher sample.
* In some circumstances you may required
to pay a non-refundable deposit for your booking to be confirmed, through
PayPal or Interac.
don't know my arrival dates, can I still make a reservation?
Safe Homestay only accept reservation with fixed dates. You can
always change later (if there is availability).
do I get to you from Pearson
Transportation - Bus and Subway. Outside terminal: take bus
#192 airport "Rocket" to Kipling Station. Go downstairs at the
station. Take the East Bound subway to the Yonge/Bloor stop. Exit train.
Head to the North Bound subway. Take the North Bound subway to Sheppard
stop. Exit train. Take the East Bound subway to Don Mill station. Exit
train -Follow the Map - 5 minutes walking to Safehomestay. (Estimate 1
1/2 to 2 hours from airport)
Car rental - There are a variety of car
rental agencies located at Pearson Airport. Customers may pick up and
return their rental cars on the first and/or the basement level of Terminal
1 parking garage, and Terminal 3. For further information or reservations
please contact the car rental agencies directly.
- Toronto's distinctive black and yellow licensed cabs are usually
in thankful abundance in ranks outside the terminals. You may have to
queue but this normally moves very quickly.
can organize a pick-up from the airport for the day you due to arrive
at SafeHomestay. Our mini van can carry 3-4 people with 6-7 pieces of
luggage. The cost of this service is CAD$70.00 (including one trip grocery
shopping+showing where is the TTC Subway Station)
time can we arrive and depart?
Check-in at 1:00pm or after, and check-out 11am or before. We hope you
have such a great time that you don't want to leave, and that we don't
want you to leave either; but, out of courtesy to the next guests coming
in, there are no exceptions to this rule.
you please indicate the prices? Are there any hidden costs?
The prices are in the
website and there is no extra charge or hidden cost (net charges). There
are no additional charges for gas, electricity, water or local calls.
which currency should I pay?
Prices are expressed in Canadian dollars. We only accept Canadaian Dollars.
Make sure that this point is clear before confirming the reservation.
is the difference between short-term and long-term?
is within 3 months, Long-term is over 3 months. The shorter the stay,
the more expensive it is.
children pay less?
Children under the age
of 3 are free.
there a minimum nights stay?
Three nights is the minimum stay, but this can depend on the time
of year. Please contact us if you wish to stay less than three nights.
- If I have overnight guests?
Overnight guests may be allowed if notified and approved in advance. Guests
will be required to pay the one night fee for each night they stay.
happens if we need to cut our vacation short and leave early?
For long-term accommodation : Notice of cancellation must be given at
least 2 weeks (14 days) in advance. With proper notice of cancellation,
a rent refund may be made. Daily, weekly and monthly stays are not refundable.
we need to clean the room before we leave?
Yes and no: you're not
expected to do any actual "cleaning", but you are expected to
leave the room in a reasonable order, to gather and bag your trash put
it in the trash can, and to wash your own dishes and put them away ...
in other words, you don't need to clean it, just pick up your own mess!
there a convenient store or restaurant in walking distance ?
Yes there are convenience stores, grocery stores and restaurants (mall
food court) within walking distance.
your rooms have air-conditioning?
Yes, all rooms are equipped with air-condition.(heating and cooling)
you have cooking & laundry facilities?
Kitchen - You can cook
in our 2 complete guest kitchens.
Coin Laundry - A washer and dryer is available for your use, you have
to supply your own detergent and fabric softener.
I have a phone and internet connection in my room?
All rooms have free Wi-Fi
internet access. If you have a laptop with wireless internet connection
you can access the network from anywhere in the house. We only have a
guest telephone in our living room (free local call). The telephone is
shared between all residents. There is a 10 minute maximum call period.
If you would like to make a long distance call, then you are required
to purchase a long distance calling card.
you have a parking?
Yes we do have free parking.
bed linen, pillow and towels provided?
Freshly laundered bed linen is provided . Towels are not provided.